Hp Envy Fingerprint Scanner Not Working

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Acer Aspire 7 Fingerprint Reader Not Working

HP Notebook PCs - Troubleshooting a Fingerprint Reader (Windows 8). The default fingerprint reader drivers and programs provided by HP for your computer model might not be compatible, and the fingerprint reader will not work as a result. The following steps have worked for some people to fix the SimplePass fingerprint scanner after.

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Hp Envy Fingerprint Scanner Not Working Windows 10

The finger print reader was working just fine until HP pushed an update about two weeks ago. Currently, the fingerprint reader does not work at all and its lights do not flash. I updated the software to the latest available this morning and that did not work, so I tried an older version to see if it would work and it did not work either. Computer - HP Envy DV7 laptop After 2 days of effort I finally have Windows Hello working. Reviewed and tried. 2) Removed fingerprint scanner driver and installed new Synaptics Driver (as suggested on various forums).